Terms of Service

1. About These Terms

These Terms of Service (“Terms”) govern your use of the Carnavi website (carnavi.co.uk) and the purchase of products from Carnavi Ltd (“we”, “us”). By placing an order or using our website, you confirm that you accept these Terms in full. If you do not agree, please do not use our website.

2. Products & Compatibility

We make every effort to ensure product information and compatibility data on our website is accurate and up to date. However:

• •Product images are for illustration purposes and may differ slightly from actual physical items
• •Compatibility data is provided in good faith based on standard factory vehicle specifications
• •It is your responsibility to confirm compatibility with your specific vehicle trim before purchase
• •We are not responsible for incompatibility resulting from aftermarket modifications to your vehicle

3. Orders & Contract

When you place an order, you are making an offer to purchase. A binding contract is formed only when we send an order dispatch confirmation email. We reserve the right to decline or cancel orders under these conditions:

• •The ordered product is unavailable or out of stock
• •A pricing or catalog description error occurred
• •Payment authorization failed or was rejected by Stripe
• •Suspected fraudulent or unauthorized activity
• •Destination address is outside our supported shipping regions

4. Pricing & Payment

All prices are displayed in GBP (£) and include UK VAT where applicable. We reserve the right to adjust prices without notice, but the price confirmed at the time of your order will be honored. Payments are processed securely via 256-bit encrypted Stripe gateway. We accept Visa, Mastercard, American Express, and Apple Pay.

5. Intellectual Property

All content on this website — including text, brand graphics, images, logos, UI components, and software code — is owned by or licensed to Carnavi Ltd and is protected under UK and international intellectual property laws. You may not copy, reproduce, or distribute content without explicit written consent.

6. Limitation of Liability

To the maximum extent permitted by UK law, Carnavi Ltd shall not be liable for:

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence or fraudulent misrepresentation.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any legal disputes arising out of or related to these Terms or website usage shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to These Terms

We reserve the right to modify these Terms at any time to reflect operational or regulatory changes. Updated Terms will be published on this page with an updated “Last updated” timestamp.

9. Contact

For legal inquiries or formal terms questions, contact us at legal@carnavi.co.uk or send correspondence to Carnavi Ltd, Unit 87, 1 Trowley Way, Sutton, Surrey SM1 4FD.